Best Buy / Geek Squad Computer Repair in Avon Ohio – Why People Choose us instead!
We get quite a few computers into our Avon storefront that have the little “Best Buy” sticker on it. Are you wondering why people prefer Computer Crisis over Best Buy’s Geek Squad service. Well keep reading below and we’ll tell you why, you might even have some of the same things to say!
Now first let me say we are in no way saying, “hey, don’t go to Best Buy!”. We actually buy some of our computer parts/supplies from Best Buy and think they are a great company. They truthfully have some of the greatest Black Friday deals we’ve seen and look forward to each year! Ok so here’s what our clients say.
1. You always get someone different.
This depends who you are and if you have important data on your laptop or not. Bringing your computer in for someone to look at needs a level of “trust”. I mean most people have a lot of their important banking passwords, social media accounts, credit card accounts etc on their computers! I can understand that if you get a different computer tech each time then that’s many people checking out your laptop and possibly accessing your files.
Here at Computer Crisis we’ve had the same staff for numerous years so our customers are always getting the same tech or a trusted tech assigned to your computer repair job.
2. You need to make an appointment just to talk or have them look at your computer!
This must be a somewhat newer policy in the last year that the Geek Squad has come up with. We have gotten NUMEROUS customers in that have complained about not being able to even talk to the techs about their computers problems and having to make an appointment.
Here at Computer Crisis in Avon, any potential client can come in, ask as many questions as they need to and also drop off their computer very easily for a FREE checkup! We truely make the process simple and easy.
3. Repairs take too long!
If your computer has a software problem, then the Geek Squad can probably fix it within a couple days. Here at Computer Crisis we offer, same day, but if a bigger repair then we can wrap up your service by the following day! We try to get you back up and running as quickly as possible!
We’ve heard that a lot of the hardware repairs that the Geek Squad does take awhile because they outsource the work.
Here at Computer Crisis we do all in house repairs!
We like to give potential customers a choice which is why we offer our FREE Computer Checkup service. Bring your computer into us, we’ll take a look and give you a FREE estimate. Then you can decide if you’d like to use our service. Let us show you the difference and how we believe computer repair should be!
Hope to hear from you soon!
Give us a call today @ 440-937-8865
Located at:
Computer Crisis
37321 Detroit Road
Avon, Ohio 44011